Monday, October 31, 2011
World Class Service
My local Starbucks (Coit/Legacy in Plano) is the real thing in world class service. Tia (the manager) and all the staff are wonderful, friendly, remember my name and provide quality. I brag on them in my workshops. I'm especially impressed at how many customer names they know and the consistently cheerful atmosphere they create. They have won my business for life!! The amazing thing is that I don't like Starbucks coffee that much (too strong for my taste), but I still go there about ten days out of a month. It's the personal touch and atmosphere I love. Way to go guys! You are the real thing!
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